Online Payment - Tuesday, March 30, 2010

Please note that the module for accepting payment  and managing your online account is available here.

 
FAQ Search
Frequently Asked Questions
Categories:
1.   I have a credit / debit card but do not want to pay online.
2.   I have never used VPIS before - how do I subscribe to become a member?
3. In my online VPIS account I cannot see all the practices in my group or I c...
4.   Can I become of member of the VPIS with the purchase of 1 case credit?
5.   Do I have to pay VAT on VPIS  fees?
6.   What do I have to do to renew my membership in future years?
7.   Can I still pay by cheque?
8.   How much does it cost to become a member of the VPIS? 
9.   Can I pay using electronic banking?
10.   What security measures are in place for online payment? 
11.   What do you mean by “case”?
12.   Why has the VPIS switched from annual registration to a cost per case model?
13.   What online information relating to my enquiries will be available to me?
14.   How do I replace a lost certificate?
15.   Will you send me my membership certificate?
16.   For how long are credits valid?
17.   Do you accept subscriptions from veterinarians outside the United Kingdom?
18.   Can I ask pet owners to call the VPIS?
19.   I have received a follow-up questionnaire, now what?
20.   What if I have other questions?
21.   Does VPIS allow enquiries to be answered if an account has no or negative credit?
22.   I have received a follow-up questionnaire but I can’t find the case. What shou...
23.   What is auto top up?
24.   How do I subscribe to membership of the VPIS?
25.   What if my practice is part of a group?
26.   What are the terms and conditions relating to the VPIS?
27.   How can I find out how many times my practice or group used the VPIS last...
28.   How safe is it to make payment by card and who will have access to my details?
29.   How will I know when my VPIS account has nearly run out of credits?
30.   Is the VPIS website multi browser?